Last updated: 4th December 2025

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Travellers’ Tales (“we”, “our”, “us”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and safeguard your data when you visit our website — travellerstaleslondon.co.uk — or when you contact us to book a consultation for travel itineraries.

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We only collect the information we need, and we never sell your data.

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1. Who We Are

Travellers’ Tales
87 Wimpole Street
London
Email: hello@travellerstaleslondon.co.uk

We are the data controller for the personal information collected via this website.

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2. Information We Collect

a. Information you provide directly

We collect information when you:

• Book a travel consultation — name, email address, phone number, preferred dates, and any details you choose to share about your travel interests.

• Submit an enquiry — your name, email and message.

• Sign up to our newsletter — name and email address (optional).

We do not process any online payments and we do not collect payment card details.

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3. Information Collected Automatically

When you browse our website, we may collect:

• IP address (anonymised where possible)

• Browser type, device type

• Pages viewed

• Time spent on the site

• General usage statistics

This information is collected through cookies and analytics tools (such as Google Analytics or similar services, if implemented).
We do not use cookies for advertising or behavioural profiling unless explicitly stated in your cookie settings.

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4. How We Use Your Information

We use your data to:

• Arrange and manage travel-consultation meetings

• Respond to your messages and enquiries

• Send newsletters if you have opted in

• Improve the website and its performance

• Maintain security and prevent misuse

Our lawful bases for processing include consent, legitimate interest, and contractual necessity (e.g. arranging your consultation).

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5. Sharing Your Information

We do not sell, rent, or trade your data.

We may share your information with:

• Service providers who help run the website, booking forms, newsletters or email communications

• Travel partners, only if you explicitly agree and only when necessary to progress a proposed itinerary

All third-party providers are required to be GDPR-compliant.

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6. Data Retention

We keep your information only for as long as needed:

• Consultation enquiries: up to 12 months

• Newsletter data: until you unsubscribe

• Website analytics: according to provider retention settings (typically 14–26 months)

You may request deletion at any time.

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7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion

• Withdraw consent at any time

• Object to certain types of processing

• Request your data in a portable format

To exercise your rights, email info@travellerstaleslondon.co.uk.

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8. Cookies

We use:

• Essential cookies — required for the site to function

• Analytics cookies — optional and only used if you accept them

You can control or disable cookies in your browser or through our cookie banner (if enabled).

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9. Security

We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.

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10. External Links

Our site may link to external websites (e.g. travel partners, cultural institutions).
We are not responsible for the privacy practices of those websites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.